At chromhearts, ensuring the security and convenience of our customers’ payment transactions is our top priority. We have established the following payment policy:

Accepted Payment Methods:
We proudly accept the following payment methods to accommodate our customers’ preferences:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Currency:
All transactions conducted at chromhearts are processed in US dollars. Customers using payment methods denominated in other currencies may be subject to currency conversion fees as per their financial institution’s policies.

Payment Processing:

  • Payments are securely processed through our trusted payment gateway partners.
  • Upon confirming your order, payment will be promptly charged to your selected payment method.
  • Should any payment issues arise, please verify the accuracy of your payment information and ensure sufficient funds are available. Contact your financial institution for further assistance if necessary.

Billing Information:

  • It is essential to provide accurate billing information during checkout, matching the details associated with your payment method.
  • Any discrepancies in billing information may result in order processing delays or cancellation.

Security and Fraud Prevention:

  • Chromhearts prioritizes the confidentiality and integrity of customer data. Our website employs industry-standard SSL (Secure Sockets Layer) encryption technology to secure the transmission of sensitive information.
  • We adhere to PCI DSS (Payment Card Industry Data Security Standard) compliance requirements, ensuring the protection of payment card data and maintaining a secure environment for online transactions.
  • Additional fraud prevention measures may be implemented to mitigate unauthorized transactions. In such cases, customers may be required to undergo additional verification procedures for order processing.

Order Confirmation:

  • Following successful payment processing, customers will receive an order confirmation email containing comprehensive details of their purchase and payment transaction.
  • It is recommended to retain this confirmation email for reference and record-keeping purposes.

Returns:

  • Our return policy governs the process for requesting returns for eligible products. Customers are encouraged to review our Return Policy for detailed information regarding the process and eligibility criteria.

Payment Policy Updates:

  • Chromhearts reserves the right to update or modify our payment policy as necessary. Any revisions to the payment policy will be promptly communicated via our website.
  • Customers are advised to review the payment policy periodically to stay informed of any changes or updates.

By proceeding with a purchase at chromhearts, customers acknowledge their acceptance of and adherence to our payment policy.

If you have any inquiries or require further assistance regarding our payment policy, please do not hesitate to contact us at support@chromhearts.store

FOR MORE INFORMATION:

Trade Name: chromhearts

Support: 24/7

Business Timing: 9:00 AM to 4:00 PM (Monday to Friday)

Business Number: +44 746-522-4287

Business Mailsupport@chromhearts.store

Business address:

15 Riverside Quay, Haverfordwest SA61 2LJ, United Kingdom